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MONEY & PAYMENTS

Gift cards are for gifts, not payments.

If someone asks you to pay with a gift card, that request alone tells you it’s a scam. Here’s what to do next.

THE SHORT VERSION

No real business or government agency will ask you to pay with a gift card. If you already did, contact the gift card company right away and report it at ReportFraud.ftc.gov.

A familiar situation

Imagine a caller says a bill is overdue and service will be cut off today unless you pay with gift cards from a nearby store. The deadline feels real. The payment method is the warning sign.

1. Know the rule

The FTC is direct: a request to pay with a gift card, or to share a card’s number and PIN, is a scam. Callers may pose as a government agency, tech support, a utility, a prize sponsor, a romantic interest or a family member in trouble.

2. If you paid, contact the card company now

Report it to the company that issued the gift card right away, however long ago it happened. Ask whether the money is still on the card and whether they can refund it. Some companies can freeze the funds.

3. Keep the card and receipt, then report

You’ll need the card number and the store receipt for your reports. Report the scam to the FTC at ReportFraud.ftc.gov.

One thing to try today

Say the rule out loud with someone you care about: “Anyone who asks me to pay with a gift card is a scammer.” It helps to have the words ready.

Read more from trusted sources

General educational guidance. If you believe someone has stolen your information or money, use the official recovery guidance at IdentityTheft.gov or ReportFraud.ftc.gov.

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