Family Tech Check-in

This month check-in

1. 1. Install updatesUpdates close the gaps scammers and viruses use.

   Where to look: Settings, then General, then Software Update. Install anything waiting, and turn on Automatic Updates.

   Add a note
2. 2. Check the backupIf the device is lost or breaks, the photos, contacts and messages come back.

   Where to look: Settings, then their name at the top, then iCloud, then iCloud Backup. The last backup should be recent.

   Add a note
3. 3. Make room if it’s nearly fullA full device gets slow and can’t install updates.

   Where to look: Settings, then General, then iPhone Storage (or iPad Storage). Follow its suggestions, like removing apps they never use.

   Add a note
4. 4. Screen lock is onA lost device with no lock opens their email, photos and money apps to anyone.

   Where to look: Settings, then Face ID & Passcode (or Touch ID & Passcode). A passcode should be on.

   Add a note
5. 5. Ask about apps they don’t knowScammers talk people into installing remote-control apps (like AnyDesk or TeamViewer) so they can take over.

   Where to look: Swipe through the home screens and the App Library. Ask about anything unfamiliar; to remove one, press and hold it and choose Remove App.

   Add a note
6. 6. Look through recent texts and email togetherTalking through one real scam message teaches more than any warning.

   Where to look: In Messages, look for urgent texts about money, packages, prizes or accounts. Swipe left on a scam text to delete it, and choose Report Junk when it shows.

   Add a note
7. 7. Check how they get back into their accountIf they forget a password, the phone number and email on their account are how they get back in.

   Where to look: Settings, then their name, then Sign-In & Security. The trusted phone number should be one they still have.

   Add a note
8. 8. Photos are saved somewhere safePhotos are usually what people miss most when a device is lost.

   Where to look: Settings, then their name, then iCloud, then Photos. It should be on, or copy the photos to a computer.

   Add a note
9. 9. Emergency info is setFirst responders can see medical details and call family, even when the phone is locked.

   Where to look: Open the Health app, tap their picture, then Medical ID. Add emergency contacts and turn on Show When Locked.

   Add a note
10. 10. Ask what confused or worried them this monthSmall questions now prevent bigger problems later.

    Where to look: Ask, then write it in the note below so it’s here next month.

    Add a note