TechishTechnology and
Digital Literacy Coaching

TOOLS · BETA

Review Reply Helper

Paste a customer review and get three short, kind replies to choose from, in your own voice. Change any word, then copy one to Google, Yelp or Facebook.

Try the sample below.

The review

What to use

2 stars for Lee Lawn & Garden, from Dana. The owner’s note: “Our truck broke down that morning. We now text customers if we’re running late.”

Sample replies

  1. Warm

    59 words
  2. More personal

    49 words
  3. Short

    37 words

Tips for this one

  • Reply within a day or two, while it’s fresh.
  • Mention the fix (texting when you’re late), since future customers read replies too.
  • Take any back-and-forth to a call or message, not the reviews page.